FAQ

What materials are used in your products?

Our handcrafted home decor items are primarily made from high-quality epoxy resin and mango wood. These materials are selected for their durability and aesthetic appeal, ensuring that each piece is both functional and visually striking.

How are your products made?

Each item is meticulously crafted by skilled artisans who utilize sustainable practices. The process involves pouring epoxy resin into molds and combining it with mango wood to create unique designs that reflect artistic beauty while maintaining practicality.

Are your products environmentally friendly?

Yes, we prioritize sustainability in our production process. By using eco-friendly materials and practices, we aim to minimize our environmental impact while providing high-quality home decor items.

What care is required for your resin products?

To maintain the integrity of our resin products, it is recommended to clean them with a soft, damp cloth and avoid harsh chemicals. Additionally, prolonged exposure to direct sunlight should be minimized to prevent any potential fading.

Do you offer customization options for your products?

Currently, we do not offer customization options for our products. However, we continually assess customer feedback and may consider this in the future.

What is your return policy?

While specific details about our return policy are not provided here, we encourage customers to review our policy on our website for information regarding returns and exchanges. We strive to ensure customer satisfaction with every purchase.

How can I contact customer support?

Customer support can be reached through the contact form available on our website. We aim to respond to all inquiries promptly to assist you with any questions or concerns.

Do you ship internationally?

Yes, we offer international shipping options. Shipping rates and delivery times may vary based on the destination, and customers are encouraged to check our shipping policy for more detailed information.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards and digital payment options. For a complete list of accepted payment methods, please refer to the checkout section of our website.